Category Archives: Alerts & Outages

Planned Maintenance Outage – Sunday 1/12

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There are two planned outages happening on Sunday, 1/12 that will impact a number of services including Canvas.

  • On Sunday, January 12th between 12:00 AM (midnight) at 8:00 AM, DoIT in Madison will be performing scheduled Network Maintenance. During this window, there may be periods of time where services are not available. This may impact some Canvas and Kaltura logins, as well as other services listed in the DoIT announcement.
  • On Sunday, January 12th between 12:00 AM (midnight) and 1:00 AM, Instructure will be performing maintenance on the Quizzes tool in Canvas. During this window, there may be periods of time where quizzes are not available.

If you have any questions, please contact UW-W Canvas Support.

[RESOLVED] Some Users Unable to Access Canvas April 28th

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Between 7:35 PM CDT and 8:20 PM CDT on Sunday, April 28th some users were unable to access Canvas.  The Canvas team found an issue with one of their backend services that caused multiple instances to become unresponsive.  At this time the issue is resolved and Canvas is operating normally.

If you continue to have any problems, please contact Canvas Support.