Archive for August, 2009

Qualtrics Survey, Extensis Portfolio, New Learning Technologies Group at UW-Parkside

UW-Parkside is joining several UW System schools in launching the Qualtrics Survey System. We’ve conducted training sessions this summer for both Brand Administrators as well as user training with a pilot group of faculty and staff. Our next steps include internal marketing—letting our users know about this great new tool, and setting up an ongoing training schedule for new users to get acclimated with Qualtrics.

Also, UW-Parkside is in the final stages of launching Extensis Portfolio to manage university photos, images, logos and other graphics and design projects. Previously, if a user wants to gather university images for use in printed or web materials, he or she might need to visit several offices and look through many, many binders of images and proof sheets. Extensis moves that entire process online, letting users explore and download approved images right from their desktops or web browsers, and allowing University Relations to easily change and update the images allowed for public use. The first online catalogs will be launched in the early fall semester with more to follow.

Finally, we are in the very first stages of organizing our new Learning Technologies Group. Under the leadership of our new CIO, Jose Noriega, this group is being formed to support learning technology initiatives, and to centralize technical support for our students, staff and faculty.

Submitted by Pat Eaton
UW Parkside

The Growth and Development of Podcasting at UW Oshkosh

Podcasting is one of those terms, like Kleenex or Xerox, that actually refers to something specific, but which people tend to assign to a variety of similar things. In this case, podcasting has been associated with putting just about any kind of media on the internet. In it’s specific form, podcasting means to put media files, either audio or video, on the internet so an RSS feed that will show up in Apple’s music management software, iTunes, enabling students to listen to the files on an iPod. In an even more specific form, capturing a live lecture (for review by students who have actually attended the lecture, he said carefully) is a common association. That’s the specific idea I’d like to talk about.

This has been possible to do for as long as iPods have existed, but two developments brought this to where it was a practical idea.

The first was Apple’s development of iTunes U, free storage space provided to higher education institutions by Apple (how can you resist something that’s free?) with a fairly simple set of routines for uploading files and automatic generation of RSS feeds so a student gets notification of new uploads without having to search for them, and if they set it up in iTunes correctly, the files are downloaded directly to their iPod when they sync it. One of the major ideas is that students are using iTunes to manage their music libraries anyway, so why not leverage this for academic purposes? I should clarify right away that students can listen to podcasts with iTunes on any computer whether they have a iPod or not. iTunes is a free download. This does take a little administration on our Learning Technology staff, but not much. The main trick is to keep the materials matched with courses and linked in D2L with a custom widget.

The next development was to make recording a lecture easy enough so faculty were willing to do it. If you’ve ever been in a classroom before and after class, you probably know that the prof is usually surrounded by students asking questions, so anything that’s going to take critical concentration isn’t going to get done.

When we first started this we relied on two methods.

In our larger lecture halls, we have wireless microphones installed. We found a system called Podcast-in-a-box. This required putting an older computer that otherwise was destined for surplus (without a keyboard or monitor) in the classroom in addition to the computer used for presentation, and connecting the audio output to this podcasting computer. The real beauty of Podcast-in-a-box is the in-class simplicity. The instructor was given a flash drive which only contains a small text file that specifies the instructor, course and the path to the course on iTunes U. To start the recording, the instructor puts on the microphone, plugs in the flash drive, and when they’re done with class, they remove the flash drive. The recording is then uploaded directly to iTunes with all the proper links and RSS feeds created. I should mention there’s a back end server involved but the users have no interaction with it.

The other method, used in smaller classrooms without the installed public address systems, was to give the instructor an iPod with a voice recording attachment and an inexpensive lavalier mic. Starting and stopping the recording is a one button affair on the iPod. After class, the instructors connected the iPod to their computers, the recording downloads to the their local iTunes library, and with two more clicks can be uploaded to iTunes U ready for the students.

Both of these methods had their quirks but the biggest issue was batteries, on the wireless mics in the lecture halls, and on the iPods for the others.

We’ve gone through several variations, but our current method relies on wireless mics that connect to the computer and are charged over the USB port. We’ve installed powered USB hubs to make sure the batteries get charged even when the computer isn’t on. The software that negotiates this is part of the Macintosh Operating system called Podcast Producer. All of the computers now in our classrooms are Macintoshes that can boot into either Windows or the Macintosh operating system. This led to one little surprise. When using Podcast Producer while presenting on the Macintosh OS, the instructor can choose to capture the computer screen with whatever presentation or other software they’re using, while with the Windows starting the remote Mac option, only audio could be recorded. Just about every instructor who had been presenting with Windows switched to presenting with the Macintosh in order to utilize this screen recording function. Actually quite important in courses where a lot of illustrative material and equations are involved.

One question everyone wonders about is “Do the students listen to the recordings?” The only way we have of knowing is by looking at the server logs iTunes provides (We did survey the students and ask them the first semester and got a whopping 10% response rate). LIke any analytic on the web, we can only tell if they clicked on the link. Class size, and the number of recordings vary quite a bit from course to course, but the server logs show that on average, each lecture was downloaded 32 times, and each student downloaded 7 lectures. This is consistent with the idea that students were accessing the lecture to clarify and review difficult points in the lectures. Graphing the downloads for a specific course by date and looking at the peaks easily reveals when the tests in each course occurred.

The other question often asked is whether students still come to class if the lectures are available on line. We have at least two instructors who record and post every lecture, and they report no effect on attendance. These are both upper level biology courses, however. In a conversation with one of the instructors who is recording all her lectures, we surmised that what was happening is that we were giving boost to the better students who really wanted to learn, and that’s really not such a bad thing to invest time, money, and effort into.

Most of these recordings are restricted to class members, but some instructors have chosen to make them available to anyone. You can see the list by going to http://www.uwosh.edu/itunes and clicking on the link at the right of the pages. That will launch iTunes and take you to Oshkosh’s iTunes U directory.

Submitted by Nick Dvoracek
UW Oshkosh

Jorstad Featured in Prominent Publication

UW La Crosse LTDC representative, Jim Jorstad’s article Educational Technology in a Challenging Economy — An Inside View was published in the prominent educational technology publication Educause Quarterly. Key points from the article are:

  • Technology in higher education can be a double-edged sword, with the potential for transforming learning but sometimes at an unexpectedly high cost.
  • Different perspectives from technology practitioners and stakeholders help us better understand our pursuit of technologies that can transform teaching and learning from passive to active engagement.
  • Adopting targeted technology strategies, to explain or change perceptions through effective communications with constituencies, can help institutions not just grow, but thrive.

Read the full article here

The Evolving role of Academic Technologists

Many in instructional technology at UW-Madison are experiencing a shift in traditional work responsibilities.

The skills needed for the academic technologist to meet teaching and learning challenges on campus are expanding beyond the traditional responsibilities to which they are accustomed, such as staying current with best practices in educational technology, providing instructional support for faculty and staff, and researching emerging technologies for classroom and online learning.

In 2007 John Campbell (Purdue University) and, then vice-president of Educause, Diana Oblinger were the primary authors on an article in Educause Quarterly entitled, ‘Top-Ten Teaching and Learning Challenges.’ At the number 10 spot — last but certainly not the least – the challenge issued was ‘Understanding the evolving role of Academic Technologists.’

“The ability to influence key stakeholders and business processes across the college or university will become an essential skill. To achieve this influence, academic technologists must have a thorough understanding of the institution’s vision and how various educational initiatives impact university practices. They must have a grasp of existing research, serve on university-wide committees, and demonstrate the creativity needed to address novel educational situations.”(p.22)

At UW-Madison, Academic Technologists are now experiencing those novel situations. For example:

  • IT-Strategic Planning – Several members of our grassroots organization ComETS (http://comets.wisc.edu) – Community of Educational Technology Support – by invitation of our CIO draft and provide leadership on over a dozen initiatives related to teaching and learning, research and outreach in the Campus IT Strategic Plan (http://cio.wisc.edu/plan). The initiatives involve the cooperation and collaboration of many groups, services and resources on our large, decentralized campus. chart
  • Pandemic Planning – (http://flu.wisc.edu) Many campus colleagues are discussing and planning for continued instruction in the event the H1N1 virus spreads and prevents face-to-face instruction from occurring. As departments feel the pressure to produce their pandemic plans for administration, many have high hopes about the role that technology can play. Those of us in the field know that, in and of itself, technology is not a panacea (pun intended) and so we are challenged to communicate non-technological solutions, approaches and backup-plans in these tense environments.
  • Marketing – A last but by no means final example of the expanding roles of academic technologists on our campus can be in the marketing “expertise” that we are asked to provide. Whether it is in talking with Career Advising Services about social networking tools to maintain business relationships with graduates, or working in collaboration with the libraries to provide website support for the Chancellor’s ‘Go Big Read’ program (http://gobigread.wisc.edu) or consulting on a range of new media approaches to help increase the visibility of a department website, many of us find ourselves promoting more than just the instructional value of the University.

These evolving responsibilities, skill sets and experiences are exciting and allow the academic technologist to do much to support the academy. But if this overwhelms you then take comfort in the fact that when someone asks you a question about copyright, FERPA, or a line in a Term of Service Agreement, you can rely on your traditional skills and say without a doubt, “I am not a lawyer….but I’ll find out the answer and follow up with you.”

Submitted by: Ron Cramer and Cheryl Diermyer
UW-Madison