Updates to Cisco Webex in Canvas

On Monday, December 27, 2021, Cisco released updates to the Webex Education Connector in Canvas that redesign the Office Hours experience for both instructors and students.

Instructor experience

Instructors now have a clearer view of their office hours settings and availability. In the Weekly Hours tab, instructors configure their weekly availability by setting their preferred meeting duration, meeting buffer, date range, time zone, days of availability, and hours of availability.

Date range selector has been added that allows instructors to define a consecutive period of time for students to book office hours. Only dates within the date range indicated will be shown to students when scheduling. This provides the flexibility to restrict future bookings to a term, semester, or other time-defined period. In addition, instructors can modify their availability for a specific date without needing to update their general office hours availability, making it possible to reduce their availability on a date, increase their availability on a date, or mark themselves unavailable for an entire date.

The time zone selector allows instructors to set their preferred time zone for office hours meetings. This provides clarity and consistency for students when scheduling meetings. The default time zone for office hours is based on the time zone in the course where an instructor first enables office hours. If instructors are located in a different time zone, they can update the time zone for all their office hours.

Student experience

Students must now first select their instructor before available time slots are displayed, making it clear with which instructor a student is scheduling time.

For directions on how to set-up and use Webex Office Hours in your Canvas course, please see Setting Up Online Office Hours in Canvas (Instructors). Instructors may wish to share Scheduling Online Office Hours with your Instructor in Canvas with their students as an easy tutorial on how to use this feature.

If you have any questions or concerns about this update, please contact the UW-W Learning Technology Center.

Professional Development Opportunities

This winter, the Learning Technology Center staff looks forward to providing professional development opportunities for instructional and non-instructional staff on a wide variety of topics.

Please view all of our workshops and the dates they will be offered.

Multiple sessions on different topics related to Canvas, Webex, HyFlex/Video Enabled Classrooms, and general campus technologies will help you learn new skills, enhance your use of technology, and implement new strategies.

If you have any questions, please contact the Learning Technology Center.