LockDown Browser Known Issue: Windows 7 / IE 9 Quiz Freeze

respondus-ldbWhen using Respondus LockDown Browser, multiple page quizzes that have the “Prevent moving backwards through pages” checked may freeze on Windows 7 computers running Internet Explorer 9.  Whenever the student tries to go to the next page, the browser will hang up on a white screen and fail to load the next set of questions.  Additional details are available at: https://uwwltc.atlassian.net/browse/LMS-63.

The only workaround at this time is to uncheck the “Prevent moving backwards through pages” or to adjust your quiz to be on a single page.

Currently all lab and classroom machines on campus are impacted.  We are working with Respondus to resolve the issue.  If you have any questions or concerns please contact UW-W D2L Support.

2015 Summer Institute for Online/Blended Teaching Registration Open

The Learning Technology Center is pleased to announce the 7th annual faculty development workshop on online/blended course design and best practices.

If you need to design a new (or refresh an older) online or blended course, please consider participating in this unique opportunity to collaborate with other UW-Whitewater instructors and explore proven course design strategies and best practices.  This highly interactive summer workshop demonstrates teaching best practices using a variety of teaching methods and technology tools.  The structure of this course not only allows you to explore new teaching and course design methods, but it also enables you to participate in activities that provide you with experience in being an online “student.”

The session will consist of online components, face-to-face meetings on the Whitewater campus, and web conferencing sessions.  A one-half day orientation session will be held on April 24, and the institute will run through July 31, 2015.

All faculty and academic staff who will be teaching at UW-Whitewater during the 2015-2016 academic year are eligible to apply to attend. However, the workshop will be limited to 25 participants. Applications are due Monday, April 13, 2015.

For more details and registration, please visit the Online/Blended workshop blog at:http://blogs.uww.edu/workshops/ 

Desire2Learn Service Update (3/5)

On Thursday, March 5th, Desire2Learn deployed Service Pack 15 & 16 to our D2L Learning Environment.  In this latest update, the following fixes and enhancements were included:


  • Fix: Users can now successfully change Chat settings from within an individual chat room, as well as, from the main list of chats.


  • Fix: A timezone inconsistency has been corrected for the classlist withdrawals section and user enrollment logs.


  • Fix: Improvements have been made to adding video files directly as Content topics. Previously, some users were not able to play the videos.
  • Fix: Users will no longer receive an error after successfully uploading new files in the Manage Files area. This error was encountered intermittently.

Copy Components

  • Fix: Users with access to Copy Course Components can successfully copy items from inactive courses using both the Copy All and Select Components methods, regardless of their role’s ability to access inactive courses.


  • Fix: Notifications for discussions activity no longer causes an error when viewed outside of the course in which the discussion is located.


  • Fix: Multiple users can now attach feedback to a Dropbox submission


  • Fix: When ePortfolio artifacts are linked to from text areas in presentations, these artifacts now open successfully when the presentation is submitted to a Dropbox folder.
  • Fix: An issue related to sharing groups in ePortfolio has been addressed.  Users will no longer receive a Not Authorized error when they try to view shared items that are available to them.
  • Fix: Photos taken on mobile devices and synced to ePortfolio through the ePortfolio mobile application are displayed in the correct orientation (portrait or landscape).


  • Fix: When downloading file attachments from the News widget, attachments are now saved with the original file name preserved.


  • Fix: When grading a quiz attempt, the Save and Continue button now continues to the next question.
  • Fix: Images attached to questions in the question library will no longer disappear if a user previews an in-progress question before it has been saved.


  • Fix: Surveys can now be successfully accessed and submitted when sent out in emails using the Invite Participants feature in Surveys.
  • Fix: Draft surveys that have due dates will no longer cause an error when some users load the Content tool. Draft surveys are not visible to these users.
  • Fix: A fix to the date filtering logic was made to the Survey Reports tool to allow for smaller report sets to be created for consecutive date ranges. Previously, an error in the date filtering prevented some attempts from being included at the beginning of the range.

User Progress

  • Fix: Users can no see the help terms for unreleased final grades in the User Progress tool.
  • Fix: The Login History data in User Progress has been fixed to no longer display inaccurate Days Absent values after the first 10 rows.
  • Fix: The number of posts read in Discussion Statistics includes the posts made by that user. The column name has been changed to better describe this count.
  • Fix: Performance improvements were made to the Login History section of User Progress.
  • Fix: Improvements have been made to the Dropbox section of User Progress to prevent errors being displayed to the user.


  • Fix: Users will no longer have their role reverted while using Role Switch if they encounter a broken image on the course homepage.

If you have any questions or concerns about the service pack updates, please contact UW-W D2L Support.

Snackable Series: Spring 2015

Snackable Bag Spring 2015The innovative use of technology in higher education continues to provide new possibilities for enhancing teaching and learning. The Learning Technology Center (LTC) Spring 2015 “Snackable Series” showcases three current approaches to leveraging technology to promote learning online. Feel free to bring a lunch, and join us!

Effective Online Presentations: February 18 & 19, 2015
When you first move to teach online, the presentations or “lectures” can seem like one of the most daunting challenges. We will start with some basic guidelines for online presentations, and move on to discussing tools and strategies. This session will explore options for creating presentations for the online environment, addressing the time commitment, impact, and technical skills needed.

Effective Online Presentations Sessions:
Wednesday, February 18, 2015: Noon to 1 p.m.
Location: iCIT Training Center, McGraw 112

Thursday, February 19, 2015: 11 a.m. to Noon.
WebEx Link: https://uww.webex.com/uww/j.php?MTID=m222601b58f9940f58c03101fcc4fab5b
Password will be emailed out prior to the workshop.

Promoting Interaction in D2L: March 18 & 19, 2015
It has been shown that the more often your students to log in to D2L, the more likely they are to succeed. This workshop will address ways to draw in your students, to make your D2L course a more engaging and vibrant learning experience. It will address mechanical aspects like layout and types of activities, and also social aspects like the formation of learning activities.

Promoting Interaction in D2L Sessions:
Wednesday, March 18, 2015: Noon to 1 p.m.
Location: iCIT Training Center, McGraw 112

Thursday, March 19, 2015: 11 a.m. to Noon
WebEx Link: https://uww.webex.com/uww/j.php?MTID=m5cbb932c14b364b953986c5f2be6916a
Password will be emailed out prior to the workshop.

Learning Artifacts: April 15 & 16, 2015
As the use of ePortfolios and an emphasis on authentic learning increases, so will the the importance of meaningful student learning artifacts. This workshops will address the basics of what learning artifacts are, assignments where they are particularly meaningful, and ways to showcase them in ePortfolios and capstone projects.

Learning Artifacts Sessions:
Wednesday, April 15, 2015: Noon to 1 p.m.
Location: iCIT Training Center, McGraw 112

Thursday, April 16, 2015: 11 a.m. to Noon
WebEx Link:  https://uww.webex.com/uww/j.php?MTID=m56d610e6bfc674fc36c17503c020789f
Password will be emailed out prior to the workshop.

To register for one or all of these “Snackable Series” sessions, please sign up at: http://signup.uww.edu Seating is limited.

If you have any questions regarding the Snackable Series and its sessions, please contact the UW-W Learning Technology Center.

Summer 2015 Course Requests Available

Summer 2015 D2L course requests are available in the D2L Course Request Application.

As a reminder, course requests for a semester become available on the first day of priority registration for students, and course shells for D2L need to be requested for every semester you plan on using D2L.

If you have any questions or concerns, please contact UW-W D2L Support.

Updated ePortfolio Tutorials Available

The Learning Technology Center (LTC) has created an updated video tutorial series for D2L ePortfolio to help you understand how ePortfolio works.

ePortfolio is a great place for you to collect all the things you have worked on and turned into your classes. You can upload your grades, papers, projects, art projects, websites and more. Your ePortfolio is a great place to create a collection that contains all of your accomplishments.

Once you’ve created something you are proud of, you can invite individuals to view you page and your friends can also invite you to check out their work as well. You can build sharing groups and reflections on your work as well as provide links to outside content.

The complete tutorials are available at:

If you have any additional questions regarding this, please contact UW-W Desire2Learn Support.

Respondus Webinars and Product Training – February 2015

respondus-R-m4CRespondus has a number of 45-minute sessions scheduled for February to provide live demonstrations of their software applications, as well as tips for getting started.

LockDown Browser & Respondus Monitor: Prevent Cheating During Exams*
This comprehensive training webinar is intended for instructors who plan to use LockDown Browser and/or Respondus Monitor with online exams. The session is 45 minutes, plus a Q&A period at the end.

*Note: If you are interested in using Respondus Monitor, please contact the Learning Technology Center.

Respondus 4.0: Create & Manage Exam Content
Learn how to save time by creating and managing your online exams with Respondus 4, including importing test questions from Word files, using official publisher test banks, and more. The session is 45 minutes, plus a Q&A period at the end.

StudyMate: Engage Students with Learning Activities and Games
Learn how to engage students with course content by quickly and easily creating learning activities and self-assessments. This session will include both StudyMate Author and StudyMate Class. The session is 45 minutes, plus a Q&A period at the end.

If you have any questions regarding the Respondus Webinars, please contact the UW-W Learning Technology Center.



Desire2Learn “My Courses” Widget Update

With the deployment of Desire2Learn Service Pack 14, the “My Courses” widget on your D2L homepage has been improved.  The new “My Courses” widget offers increased performance and additional filtering.  If you are enrolled in multiple courses, the tab based navigation for your roles has been replaced with a drop-down list instead.  In addition, a “Semester” filter is now available.

Old “My Courses” Widget:

New “My Courses” Widget:

If you have any questions or concerns regarding this change, please contact UW-W Desire2Learn Support.

Desire2Learn Service Update (2/5)

On Thursday, February 5th, Desure2Learn deployed Service Pack 14 to our D2L Learning Environment.  In this latest update, the following fixes and enhancements were included:


  • Fix: Checklists that contain empty categories now correctly display all items to users.


  • Fix: Users can now successfully add tags to files and links they share through ePortfolio.

HTML Editor

  • Fix: Flicker integration now supports new Flickr API SSL endpoint.

Import/Copy Course

  • Fix: When using copy course components, the sort order of grade items and categories is preserved in the new course.
  • Fix: When Kaltura videos are embedded into News items (and other areas), replace strings are used to avoid hard-coded course identifies.  Items containing Kaltura videos can be successfully copied to other courses.
  • Fix: Dropbox start, end, and due dates are now copied successfully during the Copy Course Components process.

My Courses

  • Enhancement: The My Courses widget has been updated to allow for increased performance and filtering.  The role based style tabs has been replaced with a dropdown filters.  Additional information available at: Desire2Learn “My Courses” Widget Update.


  • Fix: The user experience of taking a quiz through the Content user interface now offers the same access to submission view and reports that it is available in the Quizzes tool.

There is also a known issue that can impact group restricted discussion forums.  More information on that is located at: D2L Known Issue: “Internal Error” when accessing the “Groups” tool.

If you have any questions or concerns about the service pack updates, please contact UW-W D2L Support.