We are currently experiencing issues with WebDAV connections to Student Storage (stustorage.uww.edu) and Webbe (webbe.uww.edu). While we are working towards a resolution for this problem, there are alternative ways for users to access these sites.
The recommended solution for PC and Mac users is secure FTP. This will work from both on campus and off campus. We have documentation available below for the two supported clients.
Windows-based campus computers, such as computer lab and office machines, will automatically map both Student Storage and Webbe through drive “U:”. If you are using a Mac on campus, use the secure FTP options listed above.
If you have any additional questions regarding this, please contact the Learning Technology Center.
Learn@UW has reported an issue in D2L with the latest version of the Chrome browser (version 30). Any frame inside an IFRAME that gets dynamically resized may not render correctly causing frame sizes to be too small to work with effectively.
Affected areas in D2L include Discussions and the Question Library. This issue should be corrected in Chrome version 32. Until then, the current workaround is as follows:
On screens where there is a visible frame divider, move the divider to restore a normal view. Where there is no visible frame divider, grab the side of the entire browser window and make the window narrower until the content comes into view. You may then resize the window as desired.
If you have any additional questions or concerns, please contact UW-W D2L Support.
Starting this Fall 2013 semester, email and SMS notifications have been enabled for Desire2Learn.
You can receive instant notifications to your email or phone for several tools, including Discussions, Dropbox, Grades, News, and Quizzes, or receive a daily summary of activity. You can also exclude specific courses from your notification options.
To set up or change your Notification settings, after logging into D2L, you can click on either the Tools menu or your name in the minibar (as seen in the screenshot below), and select the Notifications option.
Also note, that if you use the mobile notifications, do not include the “1″ preceding the area code in your phone number.
For more directions on setting up your notifications, please see this page of the D2L user guide. If you have any questions or need additional assistance, please contact UW-W D2L Support.
In the Outlook Web Application (OWA), emails that include a hyperlink are automatically rewritten to include a redirect. The reason OWA adds the redirect is to keep your information, such as user name and subject line of an email, from being inferred from the URL.
When you copy any of the links out of OWA, they will include the redirect. This can be problematic if you intend to share or use this URL with others, either in another email or in Desire2Learn (D2L). Because the redirect is specific the OWA, other users will not be able to access the original link.
There isn’t an easy, catch-all solution to avoiding this depending on how the link is formatted in the email. For example, if the hyperlinked text is the same as the intended link destination (the URL is “http://www.google.com” and the text is also “http://www.google.com”), you can simply copy the text to get the correct URL. If the hyperlink text is just text (e.g., the URL is “http://www.uww.edu” and the text is “UW-W Homepage”), the easiest way to get the correct URL is to click the link and then copy the URL out of the browser’s address bar. Also, if available, using the Microsoft Outlook desktop program to access emails and copy out links will avoid this issue altogether.
If you have any questions about or need assistance with copying links out of an email in OWA and into D2L, please contact UW-W D2L Support.
Mozilla recently released Firefox 23 which introduced a new way of handling “mixed content”. Due to this change, you may experience issues viewing some content that is available in your D2L courses.
What is “mixed content”? Whenever you visit a secure webpage (served over HTTPS), the connection between your computer and the webpage is encrypted to secure your information. When the secure webpage attempts to load content that is not delivered over an encrypted channel – such as images, audio files, video files, and other media – the browser will detected this as “mixed content” and will not display it on the webpage.
How do I disable “mixed content”? When the browser detects “mixed content”, you will notice a “shield” icon that will be displayed directly to the left of the webpage address.
Simply click on the “shield” icon, click the arrow on the drop-down menu and choose “Disable Protection on This Page”.
The “mixed content” will now be displayed correctly. Anytime you load the webpage, you will see a “warning” icon. This simply means that “mixed content” is now being displayed on the page.
If you have any further questions regarding this, please contact UW-W D2L Support.
Apple no longer supports iDVD and will no longer include this software package as a part of their suite. Since iDVD is no longer being supported, we have come up with a 3rd party freeware solution with an application called Burn. To download and learn how to use this application in place of iDVD please see: Using Burn with iMovie.
If you have any questions about this, please contact UW-W Learning Technology Center.
The latest versions of Mozilla Firefox, beginning with version 19.0 contain a new built-in PDF viewer. If you run into issues viewing PDF content from Desire2Learn in Firefox there are a few workarounds listed below:
- Use a different web browser
- Download the PDF and open it with a program on your computer
- Disable the Firefox PDF viewer
Please view this webpage for more details and information on the workarounds.
If you have any questions or concerns, please Contact D2L Support.
If you have a smartphone or tablet you can learn on the go and interact with your courses wherever and whenever you’d like! Desire2Learn (D2L) mobile supports multiple tools like content, grades, discussions, drop box, and many others.
In order to access the mobile version, grab your smartphone or tablet and navigate to the D2L login page. D2L will detect that you are using a mobile device and will display a mobile friendly version of your course material.
If you have any questions or concerns, please Contact D2L Support.
We have a few tips and tricks for you to keep in mind the next time you take a quiz in D2L. The items below will help you avoid the most commonly reported issues with quizzes.
- You should always “Save” a response after you have answered a question.
- If you close out your browser while taking your quiz the timer will not stop.
- Know when the quiz ends and how much time you have to take the quiz so that you can plan accordingly.
- Be aware of how many attempts you have to take a quiz.
- Before you submit your quiz, click on the “Save all Responses” to make sure that all of your answers have been saved.
If you have any questions please, Contact D2L Support.
Starting on May 28th, 2013 the iCIT Media Lab will only be accepting purple points for faculty and staff specialty printing (color prints, poster prints, and laminations). The ability to charge departmental and project org codes will still be available.
We have produced a short video that explains the changes and also the general printing process.
Additional information is available on the Media Lab website.
The Media Lab printing services are available for use by all students, faculty and staff. Any questions regarding this can be directed to: email@example.com