Documentation Updates from the LTC

We are in the process of moving our documentation, tutorials, and how-to pages from spaces.uww.edu into ServiceNow. As the pages are moved and complete, a redirect message with the updated link will be placed on the old pages. The old pages will continue to work through the Spring 2021 semester.

Example image of the redirect links

You can browse and search through the documentation pages by going to http://uww.service-now.com/kb

Image of the Service Now knowledge base.

What is ServiceNow?

ServiceNow is the help desk platform that is available on campus. Canvas support request should still be routed through the Canvas 24/7/365 support.

Why are we moving the pages?

Moving the content into ServiceNow will allow for a better overall user experience, and more robust search feature.

Can I still link to the pages in ServiceNow?

Yes! Follow this guide to copy the link to place in your own materials: Linking to a ServiceNow KB Article.

Please contact the Learning Technology Center if you have any questions about this change.

VBrick Rev (Streaming.uww.edu) Video Cleanup

VBrick Rev (streaming.uww.edu) videos that were created prior to 2019 AND have not been accessed since 2019 will be removed on February 1stPlease review the videos associated with your account using the link below.  If the videos are still in use, please mark them accordingly in the application and they will not be removed.

https://www.uww.edu/apps/ltc/rev-cleanup

The Fall 2020 semester saw an increase in video usage, and we are proactively cleaning up unused videos to make sure we have adequate space for the Spring 2021 semester.

If you have any questions, please contact the Learning Technology Center.

Canvas Update (12/19/2020)

On Saturday, December 19, Instructure deployed the latest release to the Canvas environment.  The highlights of this release are listed below.  The full release notes are also available.

  • Student View Changes: The “Student View” button has been removed from the homepage and has been re-added as an Icon to the top right bar of most Canvas screens inside of the course.This change allows instructors to access Student View quicker.
  • New Rich Content Editor – Upload Media File Placement: Newly recorded media and upload media is stored in the Course or User Files folder, according to user role, to ensure that users can reuse media. Previously, newly recorded and uploaded media could not be repurposed without being exported as part of course content.
  • People – Group Import CSV File: The Groups area within “People” will allow for CSV imports to create and assign currently enrolled users to Groups. This will be especially useful for instructors that have created groups in external tools and want to reproduce them in a course.

UW-Whitewater Updates

  • New Rich Content Editor: The New Rich Content Editor is an update to the previous Canvas Rich Content Editor. It provides a condensed, more intuitive toolbar that is grouped by common icons and interactions. We will be enabling the New Rich Content Editor on Wednesday, December 23rd, 2020. For additional details or training schedule, please see our post.
  • Flash – End of Life: Beginning in January of 2021, the Adobe Flash Player will be uninstalled from campus devices. Previously, in July of 2017, Adobe announced that the Flash Player will no longer be distributed or updated after December 31, 2020. Additional information can be found on the Adobe Flash Player EOL General Information Page. We have details available to help you identify if this will impact you.

If you have any questions or concerns about the service pack updates, please contact UW-W Canvas Support.

HyFlex/Video-Enabled Classroom Learning Opportunities

Video Enabled / HyFlex Classroom Touchpanel

Teaching in a HyFlex/video-enabled classroom this spring or thinking about doing so in the future? Whether new to teaching in these classrooms or looking to further advance your proficiency in running a HyFlex class, this Winterim the Learning Technology is here to help! 

  1. Get Started:  Learn the basics with our on-demand resources, which orient you to the HyFlex/video-enabled classroom technology.
  2. Practice: Come to campus during a HyFlex Classroom Hands-On Training for an opportunity to try out the equipment with the guidance of knowledgeable staff.
  3. Explore: In HyFlex in Action, we will model how to facilitate class discussions and use tools like Poll Everywhere and Google apps. Attendees can join in-person or virtually.
  4. Refine: Join Tales from HyFlex for a discussion of experiences; challenges and opportunities; and tips from instructors who taught using a HyFlex style during the fall semester.

Unable to attend a session? Find recordings posted in the LTC Hybrid and HyFlex Faculty Development Canvas course

If you have any questions, please contact the Learning Technology Center

Professional Development Opportunities

This winter, the Learning Technology Center staff looks forward to providing professional development opportunities for instructional and non-instructional staff on a wide variety of topics.

Please view all of our workshops and the dates they will be offered.

Multiple sessions on different topics related to Canvas, Webex, HyFlex/Video Enabled Classrooms, and general campus technologies will help you learn new skills, enhance your use of technology, and implement new strategies.

If you have any questions, please contact the Learning Technology Center.

Canvas Training: Better Courses Through Better Pages

pages
use pages to build better canvas sites

Have you moved past the basics of how to get content into Canvas, and looking for a simple way to improve the learning experience for your students? The LTC will be offering synchronous trainings to go with our new asynchronous, self-paced resource designed to help instructors take lengthy modules, and turn them into sleek pages.

Not only is the content of the course about how to create more engaging pages, it also demonstrates simple steps you can take to do this with your own courses, by showing the transition from a typical course design to one based on a more dynamic page.

We have scheduled 60 minute training sessions if you are interested in receiving a live version of the materials offered above.

Date/TimeLocationRegister
Wednesday, January 6th
3:00pm – 4:00pm
WebexRegistration
Monday, January 11th
2:00pm – 3:00pm
WebexRegistration
Wednesday, January 13th
3:00pm – 4:00pm
WebexRegistration

If you have any questions or concerns about this update, please contact the UW-W Learning Technology Center.

Adobe Flash Player Support Ends 12/31/2020

Beginning in January of 2021, the Adobe Flash Player will be uninstalled from campus devices. Previously, in July of 2017, Adobe announced that the Flash Player will no longer be distributed or updated after December 31, 2020. Additional information can be found on the Adobe Flash Player EOL General Information Page.

If you are still actively using objects that require Flash Player in your courses please contact the Learning Technology Center to discuss the best alternatives.

How do I know if I’m still using Adobe Flash?

Adobe Flash files generally end in the “.swf” extension, and are combined with a webpage in order to view the files. When you are viewing the file, if you right click on it you will typically see an “About Adobe Flash Player” dialog.

Image displaying where to add the Adobe Flash Player version.

What do I do if I’m still using Adobe Flash objects on my courses?

We would suggest that you look for alternative HTML5 versions that are more compatible with mobile devices and the latest browsers. The Learning Technology Center can also help you determine the best alternatives based on your specific materials.

Pre-assign breakouts in Webex Meetings!

Webex Meetings now allows meeting hosts to setup meeting breakout sessions and pre-assign invitees to specific sessions while schedule the meetings. For full details on how to use pre-assignment for Webex Meetings, see Cisco’s article “Preassign Participants to Breakout Sessions.”

Breakout sessions can be assigned in advanced using the web scheduler one of two ways:

Instructors: If you schedule your class virtual meetings in Canvas, you can take advantage of this feature, but it will mean that students will not need to log in to Canvas to join the meeting, thus making the attendance feature less accurate.

  • To use pre-assignment, instructors will need to go to their Webex account and adjust your meeting settings.
  • Instructors can easily download a class list as a CSV file using Canvas, modifying the CSV file to include the necessary elements from the Webex template.
  • By importing a CSV file of your students to the meeting in your account, you will effectively invite them through the web scheduler. This action will send them an invitation email with the meeting link.

Things for everyone to keep in mind:

  • If you currently have a meeting scheduled from your account, you can edit the meeting to include pre-assignment.
  • A meeting previously scheduled through Outlook can not be edited it to allow for pre-assignment.
  • When using a CSV file, download the template (see image below) and enter the names of the breakout sessions as well as the email addresses for your attendees, which will automatically invite these people to your meeting.
Screenshot of where to locate the template to import a list of attendees from a CSV.

If you have any questions or concerns about this update, please contact the UW-W Learning Technology Center.

Learning Technology Center Support Operations

With the shift to all Alternate Course Delivery starting on November 21st, we wanted to provide a reminder of the resources that are available to support you and your students.

Canvas 24/7 Support.  Using the “Chat” feature is the recommended method for contacting Canvas Support for timely issues. They have been expanding their staff and wait times have been greatly reduced. You can also call or email if you prefer.  As a reminder, the support information is located on the Canvas Login Page http://uww.edu/canvas

LTC Staff Availability.  The LTC Staff will continue to be available Monday – Friday from 8:00am to 4:30pm (excluding holidays) via phone and email.  We are happy to schedule a Webex consultation – just reach out and let us know what you would like assistance with and we can schedule a time with the appropriate team member.

Trainings and Workshops. We will continue offering virtual training to support your remote teaching and work. Please visit http://go.uww.edu/ltc-workshop-signup for the most up-to-date list of training sessions!

LTC Media Studio Available.  The LTC Media Studio will be available until December 22nd.  The studio will then be closed and will reopen on January 4th. https://www.uww.edu/icit/services/media-production#Scheduling

AV Checkouts / Media Lab.  The AV Checkouts and Andersen 1008 Media Lab will be open during the remainder of the semester at reduced hours.  The current hours can be found on the website: https://www.uww.edu/icit/services/ga-labs

If you have any questions or concerns, please contact the UW-W Learning Technology Center.

Canvas Text Editor Enhancements

The New Rich Content Editor is an update to the previous Canvas Rich Content Editor. It provides a condensed, more intuitive toolbar that is grouped by common icons and interactions. We will be enabling the New Rich Content Editor on Wednesday, December 23rd, 2020.

Old Rich Content Editor
New RIch Content Editor

We have scheduled 30 minute training sessions if you are interested in learning more about the New Rich Content Editor.

Date/TimeLocationRegister
Tuesday, December 1st
1:00pm – 1:30pm
WebexRegistration
Monday, December 7th
10:00am – 10:30am
WebexRegistration
Tuesday, December 22nd
2:00pm – 2:30pm
WebexRegistration
Wednesday, December 30th
1:00pm – 1:30pm
WebexRegistration
Thursday, January 7th
11:00am – 11:30am
WebexRegistration
Monday, January 11th
11:00am – 11:30am
WebexRegistration
Wednesday, January 20th
10:00am – 10:30am
WebexRegistration

If you have any questions or concerns about this update, please contact the UW-W Learning Technology Center.