Documentation Updates from the LTC

We are in the process of moving our documentation, tutorials, and how-to pages from into ServiceNow. As the pages are moved and complete, a redirect message with the updated link will be placed on the old pages. The old pages will continue to work through the Spring 2021 semester.

Example image of the redirect links

You can browse and search through the documentation pages by going to

Image of the Service Now knowledge base.

What is ServiceNow?

ServiceNow is the help desk platform that is available on campus. Canvas support request should still be routed through the Canvas 24/7/365 support.

Why are we moving the pages?

Moving the content into ServiceNow will allow for a better overall user experience, and more robust search feature.

Can I still link to the pages in ServiceNow?

Yes! Follow this guide to copy the link to place in your own materials: Linking to a ServiceNow KB Article.

Please contact the Learning Technology Center if you have any questions about this change.

What Students Want in Canvas

There are many good ways to set up a Canvas course, but how can you know which things students want in every one of their courses? Well, to help you the LTC asked them! Based on multiple student panels, here are the most common requests for your Canvas course:

  1. Match your Assignments and Grades area to your course syllabus.
  2. Reorganize Modules to a chronological layout.
  3. Populate assignments and tasks to student calendars.
  4. Utilize the description area of Quizzes and Assignments.
  5. When deciding between timely feedback and deep feedback, choose timely.
  6. Keep grades up to date, including entering 0s.

While each of these require additional work, none of them are outside of your reach. The recording below will walk you through making adjustments in Canvas to address the first four points.

Students understand their instructors can feel crunched for time, just like they do. When this occurs they’ve found that timely feedback best helps their progress through the course. They asked that if you are put into a position where you need to choose between providing timely feedback versus deep feedback, that you choose timely. Too often, by the time they received feedback on an assessment they had already moved on to the next lessons, building on a foundation they later found out isn’t as solid as they thought.

Keeping grades up to date ties in with providing timely feedback. Students want to know how they are doing, and when each instructor handles their grades differently, it means the only system that is going to feel intuitive to your students is an up-to-date grades area. This includes entering 0’s for any assignment that counts against their final grade. As a benefit, entering 0’s by setting a default grade at the time the assignment is being graded means less work for you.

If you have any questions or concerns about this update, please contact the UW-W Learning Technology Center.

VBrick Rev ( Video Cleanup

VBrick Rev ( videos that were created prior to 2019 AND have not been accessed since 2019 will be removed on February 1stPlease review the videos associated with your account using the link below.  If the videos are still in use, please mark them accordingly in the application and they will not be removed.

The Fall 2020 semester saw an increase in video usage, and we are proactively cleaning up unused videos to make sure we have adequate space for the Spring 2021 semester.

If you have any questions, please contact the Learning Technology Center.

Canvas Update (12/19/2020)

On Saturday, December 19, Instructure deployed the latest release to the Canvas environment.  The highlights of this release are listed below.  The full release notes are also available.

  • Student View Changes: The “Student View” button has been removed from the homepage and has been re-added as an Icon to the top right bar of most Canvas screens inside of the course.This change allows instructors to access Student View quicker.
  • New Rich Content Editor – Upload Media File Placement: Newly recorded media and upload media is stored in the Course or User Files folder, according to user role, to ensure that users can reuse media. Previously, newly recorded and uploaded media could not be repurposed without being exported as part of course content.
  • People – Group Import CSV File: The Groups area within “People” will allow for CSV imports to create and assign currently enrolled users to Groups. This will be especially useful for instructors that have created groups in external tools and want to reproduce them in a course.

UW-Whitewater Updates

  • New Rich Content Editor: The New Rich Content Editor is an update to the previous Canvas Rich Content Editor. It provides a condensed, more intuitive toolbar that is grouped by common icons and interactions. We will be enabling the New Rich Content Editor on Wednesday, December 23rd, 2020. For additional details or training schedule, please see our post.
  • Flash – End of Life: Beginning in January of 2021, the Adobe Flash Player will be uninstalled from campus devices. Previously, in July of 2017, Adobe announced that the Flash Player will no longer be distributed or updated after December 31, 2020. Additional information can be found on the Adobe Flash Player EOL General Information Page. We have details available to help you identify if this will impact you.

If you have any questions or concerns about the service pack updates, please contact UW-W Canvas Support.

Winterim Online Teaching Institute application

winter studying
The Call for the Winterim Online Teaching Institute remains open.

Applications remain open for the Winterim 2021 Online Teaching Institute. The overall goal of the institute is to align quality course design with best practices in online teaching, preparing faculty for online course development, and teaching in future academic terms.

This Winterim Institute is designed in a hybrid modality combining a series of short online workshops and asynchronous materials in Canvas. The course models hybrid and remote modalities including readings, materials, and short homework assignments. Participants will be required to build a fully online unit of a course they could teach.

There are six synchronous workshops M/W/F scheduled from 1:00 pm to 2:00pm in Webex from January 4 through January 15. These will include a student panel discussion and a peer to peer review session to share ideas and collaborate on online course designs in progress. There will also be additional optional Canvas labs. Final course materials will be due January 29th.

We will be accepting 25 applicants into the Institute for Online Teaching this winter. Preference will be given to those faculty and full-time instructional academic staff who fully complete the application in a first come, first serve basis and who have not previously completed the Online / Blended teaching Institute since the summer of 2018. Once we accept 25 applicants, we will close the application.

For any additional information or questions, please contact the LTC.
Learning Technology Center
(262) 472-1004

Apply here:

HyFlex/Video-Enabled Classroom Learning Opportunities

Video Enabled / HyFlex Classroom Touchpanel

Teaching in a HyFlex/video-enabled classroom this spring or thinking about doing so in the future? Whether new to teaching in these classrooms or looking to further advance your proficiency in running a HyFlex class, this Winterim the Learning Technology is here to help! 

  1. Get Started:  Learn the basics with our on-demand resources, which orient you to the HyFlex/video-enabled classroom technology.
  2. Practice: Come to campus during a HyFlex Classroom Hands-On Training for an opportunity to try out the equipment with the guidance of knowledgeable staff.
  3. Explore: In HyFlex in Action, we will model how to facilitate class discussions and use tools like Poll Everywhere and Google apps. Attendees can join in-person or virtually.
  4. Refine: Join Tales from HyFlex for a discussion of experiences; challenges and opportunities; and tips from instructors who taught using a HyFlex style during the fall semester.

Unable to attend a session? Find recordings posted in the LTC Hybrid and HyFlex Faculty Development Canvas course

If you have any questions, please contact the Learning Technology Center

Professional Development Opportunities

This winter, the Learning Technology Center staff looks forward to providing professional development opportunities for instructional and non-instructional staff on a wide variety of topics.

Please view all of our workshops and the dates they will be offered.

Multiple sessions on different topics related to Canvas, Webex, HyFlex/Video Enabled Classrooms, and general campus technologies will help you learn new skills, enhance your use of technology, and implement new strategies.

If you have any questions, please contact the Learning Technology Center.

Canvas to WINS Final Grade Submission

Each semester, grades need to be entered into WINS. While many instructors do this manually, Canvas can help automate some of the steps for you. The Learning Technology Center is providing training on the three steps needed to push grades from Canvas so they can be accepted in WINS.

The Fall 2020 WINS Grades Roster will be open on December 14 and close at noon on December 22. We have scheduled 60 minute hands on training sessions if you are interested in receiving live support.

Monday, December 14th
1:00pm – 2:00pm
Tuesday, December 15th
2:00am – 3:00pm
Thursday, December 17th
1:00pm – 2:00pm
Friday, December 18th
2:00pm – 3:00pm
Monday, December 21st
10:00am – 11:00am
Monday, December 21st
2:00pm – 3:00pm

If you have any questions or concerns about this update, please contact the UW-W Learning Technology Center.

Canvas Training: Better Courses Through Better Pages

use pages to build better canvas sites

Have you moved past the basics of how to get content into Canvas, and looking for a simple way to improve the learning experience for your students? The LTC will be offering synchronous trainings to go with our new asynchronous, self-paced resource designed to help instructors take lengthy modules, and turn them into sleek pages.

Not only is the content of the course about how to create more engaging pages, it also demonstrates simple steps you can take to do this with your own courses, by showing the transition from a typical course design to one based on a more dynamic page.

We have scheduled 60 minute training sessions if you are interested in receiving a live version of the materials offered above.

Wednesday, January 6th
3:00pm – 4:00pm
Monday, January 11th
2:00pm – 3:00pm
Wednesday, January 13th
3:00pm – 4:00pm

If you have any questions or concerns about this update, please contact the UW-W Learning Technology Center.

Adobe Flash Player Support Ends 12/31/2020

Beginning in January of 2021, the Adobe Flash Player will be uninstalled from campus devices. Previously, in July of 2017, Adobe announced that the Flash Player will no longer be distributed or updated after December 31, 2020. Additional information can be found on the Adobe Flash Player EOL General Information Page.

If you are still actively using objects that require Flash Player in your courses please contact the Learning Technology Center to discuss the best alternatives.

How do I know if I’m still using Adobe Flash?

Adobe Flash files generally end in the “.swf” extension, and are combined with a webpage in order to view the files. When you are viewing the file, if you right click on it you will typically see an “About Adobe Flash Player” dialog.

Image displaying where to add the Adobe Flash Player version.

What do I do if I’m still using Adobe Flash objects on my courses?

We would suggest that you look for alternative HTML5 versions that are more compatible with mobile devices and the latest browsers. The Learning Technology Center can also help you determine the best alternatives based on your specific materials.