Canvas Transition Update

Thank you for your hard work transferring your Desire2Learn courses to Canvas! Starting with the Summer 2019, 100% of our for-credit courses are on Canvas!

While the end of this giant undertaking is in sight, there are still some important things to keep in mind as we close out the Desire2Learn service:

  • Desire2Learn Courses will be set to Read-Only on January 17th, 2020. Are you still using Desire2Learn for a department or ongoing course? If so – now is the time to get your course migrated over to Canvas! Request your Canvas ongoing course using this form.
  • Desire2Learn Student Activity exports now available! We have an export report available that allows us to export student activity for: Checklists, Content, Course Files, Discussions, Dropbox, Grades, Group contribution/locker, Homepages, News, Quizzes and Release Conditions. Fill out this form to request a student activity export. Please allow 7 business days for processing. Requests must be received by March 1st, 2020.
  • UW-System will be removing access to Desire2Learn in June of 2020. All information you would like to keep must be exported out of D2L before June of 2020. Whether it’s an old for-credit based course, or an ongoing course – make sure all material is backed up. Once our access is removed, we will not have any way to obtain this data. Don’t delay, save your course files today!
  • View the Desire2Learn Retirement timeline for additional details.

Tell us about your Canvas support experience. Overall, we have had great success with Canvas 24/7/365 Phone/Chat/Email support. Whether you got an awesome answer from Canvas Support, or if you were wishing they would have provided more information – let us know! We review all support interactions on a regular basis – and we want to make sure you get the support and answers you need! Submit your feedback by going to http://uww.edu/icit/services/canvas and clicking on the Vendor Support Feedback button.

If you have any questions or concerns about the transition, please reach out to the UW-W Learning Technology Center.

Canvas Workshops – Fall 2019

During the Fall 2019 Semester, the LTC will be offering opportunities to work on and learn about Canvas features.  For self guided assistance, please view the Canvas Service Page.

Canvas Open Lab 
We will be available to answer your Canvas questions during the sessions below! Whether you are working on your current course, or planning for the future – stop on by!

Date/Time Location Register
Tuesday, October 8th
8:00am – 10:00am
McGraw 19c, Whitewater Campus In-Person Registration
Wednesday, October 16th
Noon – 4:00pm
Williams 29, Rock Campus In-Person Registration
Wednesday, October 23rd
2:00pm – 4:00pm
McGraw 19b, Whitewater Campus In-Person Registration
Tuesday November 5th
1:00pm – 3:00pm
McGraw 19c, Whitewater Campus In-Person Registration
Wednesday, November 13th
8:00am – Noon
Williams 29, Rock Campus In-Person Registration
Wednesday, November 20th
10:00am – Noon
McGraw 19b, Whitewater Campus In-Person Registration
Tuesday, December 3rd
Noon – 4:00pm
Williams 29, Rock Campus In-Person Registration
Wednesday, December 4th
1:00pm – 3:00pm
McGraw 19b, Whitewater Campus In-Person Registration

Canvas Deep Dives (1 Hour)
We will focus on a single tool, and dive deep into various options and use cases for how that tool works.

  • Groups: This training will discuss what the toolis, how it differs from what we are use to in D2L, when it should be used, and when it shouldn’t be used.
  • Webex Tools: Webex is usable through Canvas, but does take some initial setup there.  If you are interested in using Webex for your classes, this is the workshop for you.
Event Name Date/Time Location Register
Groups Monday, October 7th
9:00am – 10:00am
McGraw 19c, Whitewater Campus In-Person Registration
Webex Tools Monday, November 18th
9:00am – 10:00am
McGraw 19c, Whitewater Campus In-Person Registration

If you have any questions about these sessions, please reach out to the UW-W Learning Technology Center.

[Resolved] “New Quizzes” Canvas Issue

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On Saturday September 14th, between approximately 9:40am and 6:53pm, users attempting to take or access the “New Quizzes” tool received “invalid launch” errors.

The fix implemented by Instructure technicians involved restoring database data from 9:00am, resulting in a potential loss of data entered between the times of 9:00am and 9:40am. 

What does this mean for me and how do I know if this affected my courses?

“New Quizzes” is a tool that is currently in Beta testing available for instructors to use to create and administer online quizzes.  Once this tool has been fully developed it will one day replace Quizzes.  

While both tools are available, the majority of instructors utilizing online quizzing are using Quizzes and will be unaffected.  UW-Whitewater currently recommends that you continue to use the current “Quiz” tool via the “Quizzes” menu inside of Canvas.

If you have any questions or concerns about the outage and whether or not your courses were affected, please contact UW-W Canvas Support.

Welcome Back Students! Have Canvas issues?

Welcome to the Fall 2019 Semester!  Here is what you should know for the Fall Semester.

  • Courses may or may not have a Canvas component. Instructors have the option to use Canvas for their courses, but not all do.  If you aren’t sure if Canvas is utilized for your class, be sure to ask your instructor.  If you are just enrolling in a course now, be aware that it can take 24-48 hours for that enrollment to move from WINS to Canvas.
  • Canvas 24/7/365 support is available for all users.  Most students are already familiar with the D2L Support Form, but what happens when a student needs help with Canvas?  You can contact the Canvas 24/7/365 Support team.  You can find the Chat and E-mail options on both the Canvas Login Page and in the Help button in the lower left hand corner after you are logged in.  If you prefer to call someone, you can reach the 24/7/365 Support at 1-833-811-3207.
  • Self-paced Student Training Course is available. Anyone interested in receiving an introduction to Canvas before the start of the semester can self-enroll in the state provided Canvas Student Training course http://go.uww.edu/canvas-student-training

If you have questions regarding the Canvas Transition, please contact the UW-W Learning Technology Center.

Canvas Workshops – September 2019

During the month of September, the LTC will be offering opportunities to work on and learn about Canvas features. We will continue to offer workshops throughout the fall semester.

Canvas Open Lab (2 Hours)
We will be available to answer your Canvas questions during the sessions below! Whether you are working on your current course, or planning for the future – stop on by!

Date/Time Location Register
Wednesday, September 4th – 2:00pm McGraw 19c In-Person Registration
Thursday, September 5th – 1:00pm McGraw 19c In-Person Registration
Monday, September 9th – 1:00pm McGraw 19c In-Person Registration
Tuesday, September 10th – 2:00pm McGraw 19c In-Person Registration

Canvas Deep Dives (1 Hour) Followed by Canvas Open Lab (1 Hour)
We will focus on a single tool, and dive deep into various options and use cases for how that tool works.  The second hour will be available as an Open Lab.

  • Grades: Weighting grades, Late policies, Muting Assignments, SpeedGrader, setting a default grade, and setting up extra credit.
  • Rubrics: This will start by touching briefly on rubric creation, but will focus on techniques to maximize the amount of value you can get by building rubrics directly in Canvas.
Event Name Date/Time Location Register
Grades Monday, September 16th – 1:00pm McGraw 19c In-Person Registration
Rubrics Tuesday, September 17th – 2:00pm McGraw 19c In-Person Registration
Grades Tuesday, September 24th – 1:00pm McGraw 19c In-Person Registration
Rubrics Wednesday, September 25th – 2:00pm McGraw 19c In-Person Registration

If you have any questions about these sessions, please reach out to the UW-W Learning Technology Center.

What’s New in Canvas? (7/13)

KNOWN ISSUE: Some instructors report that Canvas Gradebook columns have been “hidden” from students even through the instructors did not choose that setting. Canvas is working on a fix for the issue. There is a workaround and more information available at: https://kb.wisconsin.edu/dle/news.php?id=10487

On Saturday, July 13, Instructure deployed the latest release to the Canvas environment.  The highlights of this release are listed below.  The full release notes are also available.

New Features

  • Grade Posting Policy.  Located in the gradebook settings, the Grade Posting Policy can be set to automatic or manual.  When set to Manual, grades are automatically hidden (muted) by default.

If you have any questions or concerns about the service pack updates, please contact UW-W Canvas Support.

Cisco Webex Education Connector for Canvas

The Cisco Webex Connector is now available for use in Canvas!  The Webex Connector allows you to interact with Webex Meetings and Webex Teams directly from your Canvas course.  It can be accessed by clicking on “Cisco Webex” in the course navigation menu.

To get started with the Cisco Webex Education Connector, see: https://spaces.uww.edu/x/74I3AQ

This is a replacement for the “Webex (Legacy)” integration which will be removed on Monday, August 19th, 2019 after the completion of the Summer term.

If you have any questions about this integration, please reach out to the UW-W Learning Technology Center.

Kaltura Media Migration: D2L -> Canvas

As of May 28th, 2019, all Kaltura media that was created by instructors and accessed with Desire2Learn (D2L) between September 1st, 2018 and May 21st, 2019 has been migrated to Canvas.

This does not impact media material that is located on Vbrick Rev (Streaming.uww.edu).

We have created a Canvas Media Management Tools guide to help explain the best use cases for each of the media management tools available at UW-Whitewater.

If you have additional questions regarding the Kaltura Media Migration, please contact the Learning Technology Center.

What does this migration mean for me?

Inside of Canvas, you can access the “My Media” tool by clicking on the “Account” item on the left global navigation menu, and then by selecting “My Media” from the account menu.  Within this interface, you will be able to create, edit, delete and view all of your Kaltura media that exists within Canvas.

From the editing toolbar in Canvas, you can click on the “More Tools” icon highlighted in the image below, and select “My Media” to embed videos in your content.

Can I still use Kaltura CaptureSpace?

Kaltura CaptureSpace has been discontinued as of June 1st, 2019 and is no longer supported by the vendor.  There is a new tool called Kaltura Capture which has the same functionality as CaptureSpace.  Visit the Kaltura Capture guide to get started.

What if I can’t find all of my media content in Canvas?

If there is video content missing that you had within D2L, contact the Learning Technology Center and we can migrate that over as well. Currently, we only moved over media that was created by instructors and accessed since September 1st, 2018.

Why was it necessary to migrate my media?

With the launch of Canvas, there was also a new Kaltura instance that was put in place by UW-System. This is totally separate from the Kaltura instance that has been connected with D2L.


Canvas Course Templates: Additional Flexibility Available

On Tuesday May 28th, UW-System approved a change in Canvas to allow for additional flexibility in the Course Navigation area and in the number of Announcements shown.  The following items can now be added or removed from the student view in the following order:

  • Assignments
  • Discussions
  • Grades
  • Announcements
  • People
  • Pages
  • Syllabus
  • Outcomes
  • Quizzes
  • Modules
  • Collaborations
  • Chat
  • Office 365

Instructors are now able to modify the number of recent Announcements that are visible in the Home area.  Announcements were previously set so that the three most recent were visible in the Home area.  This update will allow instructors to choose to allow between one and fifteen announcements to be visible.

These updates will not cause any visible changes in existing courses.  Any instructor wishing to take advantage of this increased flexibility will need to update their courses themselves.

If you have additional questions about Canvas please reach out to Canvas 24/7/365 support by going to http://uww.edu/canvas.