[RESOLVED]: An infrastructure-related issue impacted access to D2L and many other DoIT-hosted services starting at 1:16 p.m., Friday, April 6. Users would’ve been presented with the standard maintenance page and have been unable to access the service. DoIT technologists engaged to diagnose the situation and took action throughout the event to ensure adequate server capacity as the issue was being resolved. UWS users may have been able to access the service by ~1:52 p.m., though may have experienced degraded performance until ~2:30 p.m.
D2L service is unavailable as of ~1:15 p.m. today. Users will see a notice about server maintenance.
Learn@UW Technicians are aware of the issue and are currently investigating the situation. We will provide more information as it becomes available.
Interested in incorporating polling into your classroom? TurningPoint is the campus supported student response system, that allows you to poll your class and display results instantly.
Join us for a look into the future of TurningPoint Polling software. Speaker Anthony Stratis, our representative from Turning Technologies, will show us some of the new features in TurningPoint 8 and how it can enhance your classroom experience.
Registration is required, click on one of the following links to register:
If you have any questions about this workshop, contact the UW-W Learning Technology Center.
It’s that time of year again, to bring out decorations, winter coats, and dusting off “the good plates” for company to use. While your home maybe getting messy, don’t let your webpages get cluttered!
The web content management system (CMS) used at UW-Whitewater is Ingeniux. Is there something that you want displayed on the page for next semester? Do you have information that you would like published where everyone will see? Sign up for Ingeniux training in the Signup Tool and learn how to use Ingeniux to update and modify UWW departmental webpages.
In this training you will learn to demonstrate the difference between parent and child pages, how to upload documents, media and images; and locate and edit pages. You will also learn how to preview and publish your changes to the UW-Whitewater site.
Website management is available to departments, colleges, business units and centers. The web management service includes web strategy, design, development, content production, analytics and support.
Make sure to contact the Helpdesk at email@example.com if you need access to edit the site, additional information can be found here: Website Management
If you have any additional questions about Ingeniux Training contact firstname.lastname@example.org
Here is a quick overview of some discoveries and workarounds that we have found with TurningPoint Cloud.
ResponseWare Test Licenses Available – Process Change Required. We have a small number of test licenses and can assign a single license to your account. If you have a test license, you will need to adjust your ResponseWare Session when you are polling in the classroom. In the Session Options, you will need to check the “Require Participant Accounts” option. Additional details available at: https://spaces.uww.edu/x/hIAV
When you obtain the participant list, the first name and last name fields are switched for users that do not have an active license. This issue is under active investigation by Turning Technologies and we hope to have a resolution soon.
Participant lists are now locked when they are retrieved from D2L. If students incorrectly input their device ID, they must update it on the clicker registration site. Once that is complete, you can “update” the participant list to retrieve the additional information.
TurningPoint Cloud Icon is now available on the desktop in classrooms. TurningPoint Cloud is installed on all classroom machines. Initially, the icon was not available on the desktop but we have resolved this issue and the shortcut should again appear on the desktop like previous versions.
My student purchased a license but is still not showing in the participant list, what’s going on? We have noticed a number of students are buying a license directly from the Turning Technologies Dashboard, but are not clicking on the link in D2L. Make sure your students are clicking on the link through D2L. This links the students D2L account to the Turning Technologies account and should resolve the issue.
As of 9/16/2016, no students have taken advantage of the rebate. Please remind your students that they can get a $15 back by filling out the rebate form. The form is located at: https://rebates.turningtechnologies.com/ Rebate code: Ruww15
If you have any additional questions or concerns regarding TurningPoint cloud, please contact Elaina Barr or Aaron Axelsen at 262.472.1004 or email@example.com.
Turning Technologies will be offering a series of complimentary webinars to help acclimate current users to their newest software, TurningPoint Cloud. Learn how to build presentations that measures user understanding and tracks their progress. Get started using the student response system and more effectively engage your students.
The topics included are “Transitioning to TurningPoint Cloud” and “PowerPoint Polling for New Users”.
Tuesday, September 20th, 11:00 am
Wednesday, September 21st, 1:00 pm
Thursday, September 22nd, 1:00 pm
If you have any questions about these events, or anything else related to TurningPoint please contact the Learning Technology Center at firstname.lastname@example.org or 262.472.1004.
The Learning Technology Center (LTC) has been supporting the use of student response system (SRS) – aka Clickers – for years in the classroom. Over the years we have been adjusting and modifying the service to best suit the needs of instructors and students.
This Fall, we are upgrading to Turning Point Cloud which includes a number of great new features!
- Direct integration with Desire2Learn (D2L). Device registration is done right in D2L, and you can easily pull the device roster list into Turning Point, and also easily push grades back up to Deisre2Learn.
- Net-ID Integration. Instructors and Students will be able to login with their UW-W Net-ID and password.
- BYOD. Turning Point Cloud enables students to turn their own device into a clicker by purchasing a license to use phone applications, or directly via a website.
- Enhanced Reporting Tools. The new interface includes some additional analysis and mangement tools to get the most out of your polling results.
- Training and Support. The LTC is here to offer basic training and support, but the vendor is also available to schedule ad-hoc training’s and offer support as needed.
If you would like more information, please feel free to contact us at email@example.com or call at 262-472-1004.
Turning Technologies will be offering a series of complimentary webinars to help acclimate current users to their newest software, TurningPoint Cloud. Learn about new features and enhancements that have been introduced from customer feedback to effectively engage students, measure understanding and track progress.
The topics included are “Creating an Account”, “Downloading Software”, “Starting a ResponseWare Session”, and “Differences between Softwares and Reports”.
You can register below:
Thursday, April 28th at 3:00pm
Tuesday, May 3rd at 10:00am
Wednesday May 11th at 2:00pm
If you have any other questions or concerns, please feel free to email us at firstname.lastname@example.org .
On Tuesday April 26th at 11:00am, the LTC will be holding a workshop to introduce the newest version of our Student Response System, Turning Point Cloud.
This session will talk about the relevant updates to TurningPoint Cloud, including the licensing model changes. This change will impact all clicker users.
Tuesday April 26th: 11 a.m. to Noon
Location: iCIT Training Center, McGraw 112
Updated documentation can be found here:
If you have any questions regarding current clicker issues, or anything that’s coming, let us know by calling us at 262.472.1004 or email@example.com
This Fall, the UW-Whitewater campus will be using a new, cloud-based version of WebEx. With the new WebEx Meeting center, students can have small group meetings of up to 8 participants with other students and external guests. You have the ability to use computer/VoIP (voice over IP) audio when you are connecting. To get started using WebEx go to the new cloud-hosted WebEx site https://uwwstudents.webex.com.
If you would like more information on the new cloud-based WebEx solution, go to http://www.uww.edu/icit/services/webex.
This Fall at UW-Whitewater, faculty and staff WebEx users will notice some changes from the current on-premises version of WebEx. We will be transitioning to a newer and more cost-effective version that is also cloud based. This newer version will allow you to join and schedule meetings from within Desire2Learn. Meetings can also have up to 1,000 participants and compared to the previous on-premises version of WebEx, it has increased recording space. The cloud-hosted version is available at: https://uww.webex.com. The old on-premises version will be discontinued before the Spring 2016 semester.
Students can now schedule and setup meetings for up to 8 participants at https://uwwstudents.webex.com. Students are only able to use computer/VoIP (voice over IP) audio when connecting and are unable to record meetings.
If you have any questions or concerns regarding this, please contact the Learning Technology Center.