A Network Storage Outage was reported on November 2, at 4:25pm and resolved at 5pm
The helpdesk was notified of a network storage outage. Personal and Shared Networked drives (G drives and T drives) are currently affected. iCIT is working to restore services as quickly as possible. If you have any questions or concerns, please contact the Helpdesk at 472-4357.
On Oct. 22, 2009, Microsoft released the new Windows 7 operating system as a replacement for Windows Vista and earlier versions of the Windows OS.
During the next six to eight months, iCIT will be evaluating the new operating system to test for compatibility with enterprise and departmental systems. Based on test results, iCIT could potentially begin the installation process on campus computers in late 2010.
iCIT will also evaluate the ability of existing campus computers to meet the hardware requirements of Windows 7, which are essentially the same as Windows Vista. New computer purchases will meet the Windows 7 requirements.
Additional information regarding Windows 7 will be posted as it becomes available.
iCIT updates UW-W users about upgrading Web browsers and the compatibility issues that it may cause with several campus systems.
Please visit Internet Browser Updates for the latest details.
Click the image to download the PDF File
A new, 4-page, printable PDF Events Calendar User Guide for online visitors is now available online. Previously a printable PDF guide was available for calendar managers (UW-W staff who publish information on the Events Calendar). The new PDF Guide complements the originally posted 9-minute video, available on iTunes U since the launch of the Events Calendar.
The PDF, and other Calendar-related information resources, can be accessed online at www.uww.edu/icit/training/ws_events.html, and directly from the Events Calendar by clicking the User Guide link on top of the Events Calendar window at events.uww.edu.
Want to move your class projects up to a whole new level? Add your own audio files to assignments to add a new dimension to your presentation. Stop in to see how it’s done by checking out the sound booth in the Media Lab located in Andersen L1008.
Installed during the summer of 2009, this new facility is a place for students to create high-quality audio recordings. The sound booth can fit up to three people at a time and allows users to easily save audio as a digital file that can be edited on one of the Media Lab’s many computers.
“It’s ideal for voice-over narration, screencasts, interviews, class assignments, or any creative project,” said Aaron Axelsen, iCIT Instructional Technologist.
“There is a mixer and mp3 recorder provided – but there is also a place for students to use a laptop or other student-owned equipment with the mixer,” Axelsen said.
For students who are unsure how to use the new sound booth, a Media Lab attendant or Learning Technology Center staffer can help.
The Media Lab is a great resource to students, faculty and staff and has much more than audio to offer its patrons. Stop in to work on one of the labs many Mac or PC computers or to utilize poster printing, lamination, scanners, color printing, A/V equipment checkout, or innovative software. There is always a Media Lab attendant on duty to answer any questions and offer assistance.
If you would like to reserve the sound booth or have any questions about Media Lab services, contact the lab at 262.472.1994 or medialab@uww.edu.
Check the Media Lab website for hours and more information: http://www.uww.edu/icit/labs/galabs/gaps/index.html
iCIT staff recommends that UW-W computer users of Macintosh systems wait before upgrading to the new Mac operating system, Snow Leopard. Before considering a purchase of the new system, users should talk to iCIT staff in order to make sure they are getting the best deal on the software. Purchasing now may mean spending money unnecessarily. Currently licensing allows for upgrades for most campus Macs, and UW-W is negotiating that topic with Apple.
In addition, the new operating system may contain incompatibilities that could affect the operation of campus enterprise software. For example, Adobe has put out a statement about product incompatibility with the new Mac system.
iCIT staff will test and review the new version for compatibility. When the compatibility issues have been resolved and the UW-W campus is ready to support the new Mac operating system, iCIT will have licensing information available for students, faculty and staff.
In the meantime, iCIT staff suggests waiting on the Mac upgrade until further notice.
Beginning September 3, 2009, the new events calendar service is available on the UW-W web site, providing a convenient way for the campus community to keep track of what is happening around campus. Check out the UW-W home page, Students page or Faculty/Staff page for the Events Calendar link to the new service.
The new events calendar conveniently brings together previously separate calendars campus-wide into one easy-to-use system. Students, faculty, staff and the public can choose which calendars to view by simply clicking on checkboxes to select those they are interested in or by selecting view all.
Visitors can choose between Academic & Administrative events such as the Academic Calendar, Arts & Culture events at Greenhill Center of the Arts and Young Auditorium, Athletics and Recreational Sports, as well as general campus events, lectures and Student Org events.
Find an event you wish to attend? Just click the “add to personal calendar” link and the event will be automatically added to your personal calendar. Now keeping track of UW-W events couldn’t be simpler!
To access more information on how to use the events calendar please visit http://www.uww.edu/icit/training/ws_events.html or simply click on the user guide link once you have arrived at the events calendar site.
From 9:30 to approximately noon, a small number of users may have had a problem netering D2L. Those users may have seen errors indicating that the service was busy or there was too much network traffic. The issue was resolved at noon when one of the servers running D2L was disabled. Users should no longer experience problems entering the service. If problems persist, contact UW-W D2L Support.
From 10:00 pm, Wednesday August 19th until 10:00 am, Thursday, August 20th, D2L was unavailable for upgrades to the latest version of the D2L Learning Environment software in preparation for the Fall semester. The upgrade has been completed as planned. If you have further questions or concerns, contact UW-W D2L Support.
iCIT strongly recommends that individuals do not update their internet browsers to the latest versions until the browsers have been verified to work with major campus resources.
Known Issues
The newest versions of the leading web browsers (Microsoft Internet Explorer 8, Mozilla Firefox 3.5 and Apple Safari 4) may result in compatibility issues with major campus systems. iCIT has reviewed the testing results and determined that all of the following systems and university applications are not currently supported.
- Exchange email & calendar (limited functionality in Internet Explorer 8.)
- PeopleSoft/WINS
- Desire2Learn
- Library Voyager
- iPrint
- UW-W Web site
iCIT will not release the new versions of these web browsers to campus workstations until they are deemed compatible with campus systems. iCIT recommends waiting until that time to install these browsers on any personal computers that will be used for accessing any of the above campus resources.
More Information
View the Frequently Asked Questions for more detailed information about browser compatibility, and instructions for installing a supported browser.
If you have already installed one of the unsupported browsers, please uninstall the browser and choose an alternative such as Internet Explorer 7, Mozilla Firefox 3, or Apple Safari 3.2. If you continue to use one of the unsupported browsers you may still be able to access the resources, but they will likely not function as intended.
Further Updates
Any changes to the compatibility status of a major campus system and one of the new versions of these web browsers will be announced on the iCIT home page and the iCIT 2009 Internet Browser Update project page.
No further testing will be done with any of the browsers until the vendors from our major campus systems have certified them, at which time iCIT will conduct final validation testing.
If you have any questions or concerns, please contact the Helpdesk at helpdesk@uww.edu or x4357.
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